Job Description

Service Engineer - County Westmeath

Ref No: AM18157

County Westmeath, Republic of Ireland

Competitive salary

Service Engineer - County Westmeath.

Due to continued growth and expansion, our client has a vacancy within the Service Team. The role will be based out of the company's offices in Westmeath, but with a requirement for frequent travel throughout Ireland & occasional travel outside Ireland as per business and customer requirements.

Reporting to the Customer Support & After-Sales Manager, the role will include (but will not be limited to) the following duties:

• Servicing, maintenance and repair of robots in accordance with company guidelines/ standard operating procedures and to the satisfaction of the customer.
• Delivering a prompt and professional service at all times.
• On-call work (per the on-call roster) as required by the business/ customers.
• Provision of training to staff and customers in areas such as robotic maintenance and operations.
• Working closely with the Customer Support & After-Sales Manager and service team to continuously improve the service, customer support and after-sales department.
• Support on-site operations as and required.

Education/ Experience/ Skills Required:
• Mechanical qualification/ experience an advantage.
• Experience working in the robotics sector an advantage.
• Ability to read and understand technical drawings.
• Excellent interpersonal and communication skills.
• Ability to identify and diagnose problems.
• Ability to problem solve and to work independently.


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