Ref No: AM17234
County Limerick, Republic of Ireland
Senior Human Factors Engineer - County Limerick.
In this role, as a member of the User Experience Design team, you will be an expert leader in understanding customers’ emotions and behaviours and at uncovering meaningful and surprising insights to drive design decisions. You will use customer insights to inspire teams to deliver experiences that solve customer problems and transform their work life. You will be an expert at methodologically sound and innovative customer research, and in discovering new business opportunities for future growth. You will run research studies, analyse the data, and use storytelling, data, and visualisations to lead project teams in translating findings into successful product designs. You will conduct task flow analysis, usability testing, and use error analysis for current and next-generation hardware products and software. You will work in a highly collaborative, cross-functional team to deliver products with best-in class user experience.
Apply creative problem-solving strategies and techniques to get tactical, innovative, and disruptive ideas launched
Seek to create the best possible product or service for customers by finding the "sweet spot" between customers’ needs, business constraints, and technical capabilities
Communicate passion and empathy for the customer in a way that is contagious and inspires teams to keep iterating until the best-possible solution (within given constraints) is found
Apply FDA Human Factors Engineering processes to determine customer needs and requirements for medical devices and software
Deliver task analyses, wireframes, user error analysis, and develop success criteria, analyse results, and provide recommendations to product teams and cross-functional stakeholders
Collaborate closely with interface designers, engineers, and the marketing team and business leaders to define detailed designs that meet customer needs and to motivate teams to seek, utilise, and apply customer insights throughout the product and service lifecycle
Plan and execute methodologically sound usability testing, data analysis, results documentation and presentations following company processes and FDA guidelines (IEC 62366, AAMI HE75)
Facilitate and complete use error analyses, user interface specifications, and various FDA-specified documents that are part of the Usability Engineering File
Be able to understand business goals and link them to design directions and product architecture, and advocate for short-term solutions that support long-term product visions and business strategies.
Lead brainstorming and ideating sessions, report outs to stakeholders, and innovation research
Teach human factors processes and understanding of customers to cross-functional project teams as well as leaders and less-senior human factors engineers
Develop and evangelise human factors-based product growth strategies and long-term roadmaps
Write and deliver influential speeches and articles within the organisation and externally
Interested applicants should have:
Degree in Engineering, Human Factors Engineering / Ergonomics, Usability Engineering, Cognitive/Experimental Psychology, Industrial Design, Engineering Psychology or equivalent degree
Minimum of 10 years' professional UX/HFE experience in developing software and/or hardware
Demonstrated track record of success analysing user needs via contextual research, usability testing, and other validation methods
Experience mentoring human factors engineers and cross-functional teams on HF processes
Experience in healthcare and FDA experience in software design and development
Excellent collaboration, communication, leadership, influencing, and presentation skills