Job Description

Quality Manager- Services and Improvement

Ref No: SF17103

Co. Dublin, Ireland

Competitive salary

Quality Manager- Services and Improvement

Core Purpose:

The Quality Services and Improvement Manager is a key member of the Quality team for Cell Therapy Manufacturing Facility, reporting directly to the Site Quality Head.

In particular, the Quality Services and Improvement Manager is responsible for defining the strategic direction of the Quality Department, particularly focusing on Continuous Improvement (Agile) and Quality Culture activities. 

Core Responsibilities:

  • Defining and monitoring strategic objectives for the Cell Therapy Quality function in line with site and Global Quality objectives.
  • Leading change and continuous improvement for the Cell Therapy Quality function.
  • Actively participating in the site Agile programme as the Cell Therapy Quality representative.
  • Defining and leading innovation projects within the Cell Therapy Quality and participating in site innovation projects.
  • Leading the Lab Excellence programme and participating in Global Lab Excellence activities.
  • Leading the site Quality Culture programme and participating in Global Quality Culture activities.
  • Defining and ongoing monitoring of the Cell Therapy Quality budget (operational and capex).
  • Resource planning and monitoring of resource requirements within the Cell Therapy Quality.
  • Implementing and continually monitoring effective Key Performance Indicators within the Cell Therapy Quality Department.
  • Effectively promoting and communicating Quality Improvement activities to the Cell Therapy manufacturing site and the Global organisation.
  • Acting as a designee to the Head of Quality, Cell Therapy as required.
  • Supervisory duties for Quality personnel may be part of the role.
  • Assuming responsibilities in any work area of the Cell Therapy manufacturing site as required by business needs.

General Responsibilities:

  • Participate fully in any cross functional training initiatives.
  • Drive and promote the corporate values within the workplace.
  • Actively foster, in cooperation with other staff, an ethos and culture of safety awareness where safety is accepted as an integral part of the overall business.
  • Ensure that Accident Reports / Near Miss Forms are completed in a timely manner after an event.
  • Ensure timely completion of all SOP reading, training and assessment.
  • Other duties as required and directed by the relevant Manager or other Officer appointed by the Board of Directors.

Experience & Qualifications:

  • Primary Degree in a scientific discipline lined directly with pharmaceutical, Cell Therapy or aseptic processing
  • Yellow Belt and Green Belt training is desirable
  • Black belt training is an advantage
  • Minimum of 7 years’ experience in the pharmaceutical industry
  • Minimum 3 years’ experience in a Continuous Improvement / Agile role
  • QC laboratory experience is strongly desired
  • Cell Therapy and aseptic processing experience would be advantageous


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